Terms of Use
TaxDome provides the Service to you in accordance with and subject to the following Terms of Service (these «Terms»). These Terms are part of the Agreement and set forth the terms and conditions under which you may use the Service in accordance with the Agreement and govern your access to and use of all software, mobile apps, websites and related services provided to you by TaxDome (collectively, the «Services»).
Please read these Terms carefully before you begin using the Services. By using the Services or signing up for an account, you accept and agree to be bound by and comply with these Terms, the Privacy Policy and other applicable policies and terms of the Agreement. If you do not agree to the entire Agreement, you may not access or use the Services.
1. Definitions
The accompanying definitions apply to these terms:
«Agreement» signifies these Terms, notwithstanding our Privacy Policy, Data Processing Amendment («DPA»), Business Associate Agreement («BAA»), Refund Policy, Spam Policy, Partner Program Terms and Referral Program Terms, and any other electronic or composed agreement essentially between or pertinent to TaxDome and Customer administering the agreement of the Service to you, as corrected every now and then.
«Control» signifies, for motivations behind this definition, immediate or roundabout proprietorship or control of over half of the voting interest of the subject entity.
«Customer» signifies you or your company or employer.
«Data Controller» signifies the regular or lawful individual, public authority, office or other body which alone or jointly with others decides the reasons and method for the Processing of Personal Data. You (or your company or employer) is the Data Controller; TaxDome isn’t the Data Controller but the Data Processor with respect to the Processing of your Personal Data.
«Data Processor» signifies the entity that Processes Personal Data for the benefit of the Data Controller, including, where pertinent, a «service provider» as that term is characterized in the CCPA. TaxDome implies the Data Processor that has been retained by the Data Controller (you or your organization or employer) to Process your Personal Data on behalf of the Data Controller (TaxDome).
«Data Protection Laws» manner any and all legal guidelines and policies, consisting of legal guidelines and policies of the European Union, the European Economic Area and their member states, Switzerland, the UK, and the USA and its states, relevant to the Processing of Personal Data below the Agreement as amended from time to time, consisting of however now no longer constrained to EU Data Protection Laws and Non-EU Data Protection Laws relevant to the Processing of Personal Data below the Agreement.
«Fees» means the fees for provision of the Services as described on the TaxDome Website or otherwise set out in our Portal, including but not limited to Subscription Fees, Additional Client Fees, Payment Service Fees (as applicable).
«Personal Data» means any information relating to (i) an identified or identifiable natural person and, (ii) an identified or identifiable legal entity (where such information is protected similarly as personal data or personally identifiable information under applicable Data Protection Laws).
«Process» and «Processing» means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
«Payment Service Fees» means the service fee for the processing of payments as described on the TaxDome Website or otherwise set out in your Portal.
«Proposal» refers to a proposal for accounting or other professional services (“Professional Services”) that a Logged-In User has created through the Services to send to a Client.
«Service» means the online tax firm management services made available (as may be changed or updated from time to time by TaxDome) via the website.
«Website» means the Internet site at the domain www.taxdome.com or any other site operated by TaxDome.
«TaxDome» means TaxDome, Llc. and all current and future global subsidiaries of TaxDome Llc.
«TOS» Terms of Service
«You»,«Your», or «Customer» refers to anyone accessing or subject to the Service.
«User» refers to the individual who has created an account to use the Services for their own benefit and / or on behalf of a company, partnership, association or other legal entity (a “Legal Entity”). When a User has created an account to use the Services and is logged in, they may be referred to in these TOS as a “Logged-in User”. The Legal Entity that the User is representing may be referred to in these TOS as a “Professional Services Provider”.
2. License for Use of the Service;
Identity Authentication
The Service is licensed for use only under these Terms. TaxDome reserves all rights not expressly granted to you, including title and exclusive ownership of the Service, any and all software or updates thereto, and source code for the Service.
Upon registering for the Service, TaxDome gives you the right to install the Service for use by the total number of Users you identify and authorize. The Service may not be used or accessed by (a) individuals who are not named individuals; or (b) any other software or hardware device that does not require a named individual to use or access it. A named individual means an individual identified by you by name who is authorized to use the Service, regardless of how such access occurs or if such individual uses any hardware or software that reduces the apparent number of Users who are using the Service, such as by using a terminal service. The Service may not be used or accessed by any other software or hardware device that does not require an individual to use or access it. TaxDome reserves the right at any time to require you to provide a list of the named individual(s).
You may not rent, lease, lend, sell, redistribute or sublease the Service. These Terms will govern any upgrades provided by TaxDome that replace and/or supplement the original Service. You agree to use your best efforts to protect the Service and upgrades from unauthorized use, reproduction, distribution, publication, or alteration.
3. Payment Processing
In order to pay your Subscription Fees through the Services, you will be required to enter your first name, last name, email, phone number, billing address, credit card number, credit card expiry date, and card security code (CVC). This may be referred to in these TOS or the Privacy Policy as “Billing Information”.
All payments are made using a secure https:// connection, and payment processing is handled through the “Third-Party Payment Processor” Stripe or CPAcharge, though this is subject to change without notice. The Third-Party Payment Processor currently accepts certain credit cards as payment options but these are subject to change without notice. Once transactions are accepted by the Third-Party Payment Processor, they are processed in accordance with their program rules and procedures and Terms of Service. TaxDome and the Third-Party Payment Processor are unaffiliated companies and TaxDome has no influence on the operations of the Third-Party Payment Processor. TaxDome and / or its Representatives shall in no way be held responsible for any losses or damages, direct or indirect, pecuniary or otherwise, resulting from any error or failure on the part of the Third-Party Payment Processor.
All Billing Information is collected by the Third-Party Payment Processor, on their own secured servers. TaxDome does not have access to any credit card information, nor can it be responsible for any breach of information caused by faulty programming or malicious users on the servers of the Third-Party Payment Processor. Non-financial information will, however, be available to TaxDome for invoice-making and record-keeping purposes.
4. Term and Fees
Provided prior notice of pricing is given to you, TaxDome reserves the right to charge you for use of the Service on a periodic (e.g., weekly or monthly) basis or otherwise. These Terms shall begin upon your registration for the Services and shall continue until your use of the Service is terminated by you or by TaxDome. You are responsible for all fees due to TaxDome and any compensation due prior to the termination date.
5. Other Terms
Upon the termination of these Terms, the Service and all updates may cease to properly function, and all warranties, express or implied, regarding the Service shall terminate. Your rights under these terms will automatically terminate without notice from TaxDome if you fail to comply with any provision of these Terms. Further, TaxDome may terminate the Service for any action taken by you that TaxDome believes in its sole discretion is an inappropriate use of the Service even if not specifically detailed by these Terms, including any use of the Service that is prohibited by federal, state, or local law. Any warranty regarding the Service will automatically terminate without notice if you fail to comply with any provision of these Terms. The parties expressly acknowledge and agree that all provisions of these Terms that concern Copyright or other protectable interests of TaxDome shall remain in full force and effect notwithstanding termination of any warranty or use of the Service.
6. Proprietary Nature of the Service
The Service and Platform are proprietary to, and valuable trade secrets of TaxDome. You acknowledge the Service contains proprietary content, information, and material that is protected by applicable intellectual property and other laws, including, but not limited to, copyright, trademark, and service marks, and that you will only use such proprietary content, information, or materials for permitted uses under these Terms. The Service is entrusted to you only for the purposes set forth in these Terms. You will not reverse engineer, duplicate, translate, modify, copy, printout, disassemble, decompile or otherwise tamper with the Service or any software provided therewith. The parties acknowledge that any violation of this provision will cause irreparable harm to TaxDome. As a consequence, the parties agree that if you fail to abide by these Terms, TaxDome will be entitled to specific performance, including immediate issuance of a temporary restraining order or preliminary injunction enforcing these Terms, and to judgment for damages caused by such breach, and to any other remedies provided by law.
7. Consent to Use of Data
You agree that TaxDome may collect and use technical data and User information as described in its Privacy Policy, and, including, but not limited to, information about you and your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of customization, updates, and other services to you (if any) related to the Service. TaxDome may use this information, to improve the Service or to provide services or technologies to you. TaxDome treats Personal Data differently from general information. Personal Data can be used to identify, locate or contact you. General information is information that is not Personal Data and is not associated with Personal Data. TaxDome may convert Personal Data into general information by excluding information that is personally identifiable. You acknowledge that general information belongs to TaxDome and that TaxDome has the right to use such general information as it determines at its sole discretion. TaxDome may Process information in the country where it was collected, as well as other countries (including the United States) where laws regarding Processing of Personal Data may be less stringent than the laws in your country. TaxDome uses Personal Data for its own internal purposes, including contacting you via email to inform you about updates to the Service and providing you with information relating to transactions that you conduct on the TaxDome’s website. TaxDome may provide Personal Data to third parties who Process it in accordance with TaxDome’s instructions in order for TaxDome to provide Services to you (including processing payments for use of the Service). TaxDome reserves the right to disclose your information if TaxDome has a good-faith belief that the disclosure is (a) required by law, regulation, or legal process; (b) appropriate to detect, prevent, or remedy violations of these Terms, fraud, security, or technical issues; or (c) permitted in order to protect TaxDome, other Users, or the public. If TaxDome is involved in a change of control through sale of assets or otherwise, we will give notice before your Personal Data is transferred or becomes subject to a different privacy policy.
8. Content and Linking to Other Websites
The Service may enable access to TaxDome. The application may display, include, or make available content, data, information, applications or materials from third parties, including your data, or provide links to additional third-party websites («Data and Materials»). By using the Service, you acknowledge and agree that TaxDome is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright or trademark compliance, legality, decency, quality or any other aspect of the third-party websites. TaxDome does not warrant or endorse and does not assume and will not have any liability or responsibility to you or any other person for any data and materials on the websites. To the extent you choose to access such websites, you do so at your own initiative and are responsible for compliance with any applicable laws, including, but not limited to, applicable local laws. TaxDome reserves the right to change, suspend, remove, or disable access to the Websites at any time without notice. In no event will TaxDome be liable for the removal of or disabling of access to any such websites. TaxDome may also impose limits on the use of or access to certain websites, in any case and without notice or liability. You agree to use the websites at your sole risk and that TaxDome shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable.
9. User Сontent
You agree that all information, data, text, sound, photographs, graphics, video, software, or other materials submitted, posted or displayed by you on or through the Service («User Content») is your sole responsibility. TaxDome claims no ownership or control over any User Content. By submitting, posting or displaying User Content on or through the Service, you grant TaxDome a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, and adapt, such User Content to provide the Service to you. By submitting, posting or displaying User Content which is intended to be shared or made available to the general public, you grant TaxDome a worldwide, non-exclusive, royalty-free license to reproduce, adapt, distribute and publish such User Content through the Service and for the purpose of promoting TaxDome and its services.
As a condition of using the Service, you agree not to use the Service to infringe the intellectual property rights of others in any way. You represent that you have the right to grant, or that the holder of any rights, including moral rights in such content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant, the license stated above. If you post User Content in any public area of the Service, you also permit any User to access, display, view, store, and reproduce such User Content for personal use. Subject to the foregoing, the owner of such User Content placed in the Service retains any and all rights that may exist in such User Content.
TaxDome may review and refuse to accept or remove any User Content at its sole discretion. TaxDome reserves the right to expel Users and prevent their further access to the Services for violating these terms or applicable laws, rules, or regulations. TaxDome may take any action with respect to User Content that it deems necessary or appropriate in its sole discretion if it believes that such User Content could create liability for TaxDome, damage TaxDome’s public image or business. It is TaxDome’s policy to terminate the accounts of any Users who are repeat infringers of the copyrights, or other intellectual property rights, of others.
Any profile you submit must accurately describe you, as an individual person, or an agency or organization that you are authorized to create a profile for. Profiles derived from User Content may be made available through the Service. TaxDome does not make any representations regarding the accuracy or validity of such derived profiles, which may differ significantly from User Content.
10. License and Usage
TaxDome is sold on a per-license basis. Each license grants the purchaser the right for one user to access and use the system at any given time. The license is non-transferable, and users are prohibited from sharing their login credentials with others. If multiple users need access simultaneously, additional licenses must be purchased. Unauthorized use or sharing of licenses may result in the suspension or termination of the user’s account
11. Client Terms
If you are a Client accepting a Proposal and / or making a payment of Professional Service Fees through the Services, in addition to the other portions of these TOS that are applicable to you, you acknowledge and agree to the terms as outlined in this section of the TOS.
a. Acceptance of Proposals, Recurring invoices; Legal Relationship
By clicking or tapping the acceptance box upon reviewing the Proposal or Recurring invoice and “signing” by entering your name: (i) you agree to pay the Professional Services Provider the price quoted for the Professional Services outlined in the Proposal; and (ii) you agree to abide by the additional terms (the “Professional Services Terms”) that are presented to you upon acceptance, which are strictly between you and the Professional Services Provider. TaxDome is in no way a party to the legal relationship (included but not limited to the Professional Services Terms) between you and the Professional Services Provider. The Professional Services Provider alone is fully responsible for any and all loss, injuries, damages (pecuniary or otherwise), claims, liabilities and costs suffered by you, caused in whole or in part by the Professional Services Provider, the Professional Services, or any violation of the Professional Services Terms, and TaxDome disclaims any responsibility thereto.
b. Acceptance of Proposals, Recurring invoices; Legal Relationship
As a Client, you may be making a payment of Professional Services Fees to the Professional Services Provider through the Services. Payment of Professional Services Fees may be made via bank ACH transfer or credit card, depending on what the Professional Services Provider has allowed.. Credit card information and bank information storage, and payment processing are handled by third party providers Stripe and CPAcharge. Stripe and CPAcharge may be collectively referred to in this section of the TOS or in the Privacy Policy as “Payment Facilitators”.
TaxDome and the Payment Facilitators are unaffiliated companies and TaxDome has no influence on the operations of the Payment Facilitators. TaxDome and / or its Representatives shall in no way be held responsible for any losses or damages, direct or indirect, pecuniary or otherwise, resulting from any error or failure on the part of the Payment Facilitators.
By making a payment through the Services, you acknowledge and agree that:
You are authorizing TaxDome, via the Payment Facilitators, to make periodic debits and / or process payments on behalf of the Professional Services Provider and that TaxDome is acting as an agent for the Professional Services Provider;
You are authorizing the applicable Payment Facilitator to facilitate the payment(s) of Professional Services Fees;
TaxDome does not provide any services other than the collection services pursuant to your dealings with the Professional Services Provider and has no express or implied liability in regards to the Professional Services provided by the Professional Services Provider;
The amount of Professional Services Fees agreed between you and the Professional Services Provider will be debited or processed by TaxDome from your account or credit card according to the Professional Service Terms with the Professional Services Provider;
“TaxDome” may appear as the merchant for payments debited or processed from your account or credit card and notwithstanding that fact, you agree that TaxDome will not be held liable for any disputed transactions resulting in the non-supply of Professional Services by the Professional Services Provider;
You are authorizing TaxDome to vary the amount of the Professional Services Fees from time to time as may be agreed by you and the Professional Services Provider, and to vary the amount of the payments upon receiving instructions from the Professional Services Provider of the agreed variations. You agree that you do not require TaxDome to notify you on such variation to the debit or charged amount;
You must contact the Professional Services Provider directly if you wish to alter, stop or cancel any debit or payment arrangement of Professional Services Fees;
If paying by ACH bank transfer, it is your responsibility to ensure that there are sufficient cleared funds in your nominated account to enable the debit to be honoured by the debit date. If there are insufficient funds available, you agree that TaxDome will not be held responsible for any fees and charges that may be charged (including charge-backs) by its financial institution;
If a debit or payment is returned to TaxDome as unpaid, a failed payment fee may be payable to TaxDome and you will be responsible for any fees or charges applied for each unsuccessful debit attempt together with any collection fees and attorney’s fees as may be incurred by TaxDome;
TaxDome has the authority to attempt to re-process any unsuccessful payments of Professional Services Fees as advised by the Professional Services Provider;
All disputes regarding Professional Services Fees (whether between you and the Professional Services Provider, or you and a financial institution and/ or Payment Facilitator) will be directed to the Professional Services Provider as TaxDome is acting only as the agent of the Professional Services Provider;
In the event of any disputed payments, you must direct such dispute to the Professional Services Provider and your financial institution;
In the event a claim is made, TaxDome will not be liable for the refund of any funds or payments, and you agree to reimburse TaxDome for any losses incurred as a result of any claim made against TaxDome, further to the indemnification provision below in these TOS;
You are also subject to the additional provisions regarding disputes as found in the next section of these TOS to the extent it applies to you.
12. Intellectual Property Rights
Trademarks
The trademarks, trade names, trade dress, logos, and service marks (collectively, the «Trademarks») displayed on www.taxdome.com are the registered and/or unregistered Trademarks of TaxDome, Llc, or such other third party that may own the displayed Trademarks. Nothing contained on this Web site or in these terms of service grants to you, by implication or otherwise, any license or right to use any Trademarks displayed on this Web site without the written permission of TaxDome, Llc or such other third party that may own the displayed Trademarks.
Site contents and copyright
The text, Trademarks, logos, images, graphics, photos, video files, application functionality, or any other digital media, and their arrangement on this Website («Website Content») are all subject to patent, copyright, trademark, and other intellectual property protection. Website Content may not be copied for commercial use or redistribution, nor may Website Content be modified, processed, or reposted to other websites. Access to and uses of this Website are solely for your purchase of our services or for personal use, information, education, and communication with TaxDome, Llc, or www.taxdome.com. You may download, copy or print the Website Content of this Website for your personal non-commercial use only. No right, title, or interest in any of the Website Content of this Website is transferred to you as a result of any downloading, copying, printing, or use of this Website. All rights not expressly granted to you by these Terms are reserved by TaxDome, Llc.
Identification of agent to receive notification of claimed copyright or trademark infringement
If You believe that Your copyrighted work or trademark has been uploaded, posted or copied to the Service and is accessible in a way that constitutes copyright or trademark infringement, please contact TaxDome by email at security@taxdome.com.
13. Disclaimer of Warranty
You expressly acknowledge and agree that use of the service is at your sole risk. Taxdome cannot and does not warrant the service will meet your requirements, that the operation of the service will be uninterrupted or error-free, or that defects in the service will be corrected. As such, you shall not rely exclusively on the service for any reason. The service and anything related thereto are provided «as is» and «as available», with all faults and without warranty of any kind, and hubstaff hereby disclaims all warranties and conditions with respect to the service and anything related thereto, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of third party rights. No oral or written information or advice given by taxdome or its authorized representative shall create a warranty.
14. Privacy and Cybersecurity Indemnification
You agree that the TaxDome Services and Platform are used to Process information and Personal Data that you provide on an individual basis or by way of a transfer by a business entity under these Terms, and for purposes of these Terms you are designated the Data Controller and TaxDome is designated as the Data Processor. You further agree and acknowledge your obligations as the Data Controller under the TaxDome Data Processing Amendment.
To the fullest extent permitted by law for all Personal Data that you collect, Process via the Services or maintain on the Platform, you shall indemnify and hold TaxDome, and its respective officers, directors, trustees, shareholders, employees, and agents (each an «Indemnified Party»), harmless from and against any and all damages and liabilities or third party claims against any Indemnified Party, for loss, cost, damage, or expense of every kind and nature (including, without limitation, penalties imposed by law, regulations, rules by any regulatory authority, court costs, expenses, and reasonable attorneys’ fees) to the extent arising out of, relating to privacy and cybersecurity requirements, including without limitation, failure to comply with Articles 5 to 21, and 32 to 37 of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council («GDPR»), or resulting from, in whole or in part, the breach or non-compliance with this Agreement or the omission, negligence, gross negligence or willful misconduct by you or any of your representatives.
15. Limitation of Liability
TaxDome shall not be responsible for any loss or damage to you or any third parties caused by the service or information contained in the service. You waive any and all claims you may have against TaxDome arising out of the performance or nonperformance of the service. You specifically waive any and all claims you may have against TaxDome as a result of incorrect information content displayed by the service or changes to content made by you. TaxDome shall not be liable for any direct, indirect, special, incidental, or consequential damage, whether based on contract or tort or any other legal theory, arising out of any use of the service or any performance of these terms, including, without limitation, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses, arising out of or related to your use or inability to use the service, even if TaxDome has been advised of the possibility of such damages. In no event shall TaxDome’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount actually paid by you to TaxDome for the service in the 365 days immediately preceding the date that TaxDome receives notice of a claim in writing from you. The foregoing limitations will apply even if the above-stated remedy fails of its essential purpose.
16. Consent to Electronic Communications
By registering to use the Service or Platform, or by sending us or emails, faxes, push notifications, or text or voice messages, you are communicating with us electronically. And in doing so, you expressly consent to receive communications from us electronically via email, fax, push notification, or voice or text message, whether pre-recorded or auto-dialed («Digital Means»). We will communicate with you by the aforementioned Digital Means, or by posting notices on the Services or Platform. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. For the Services and Platform that integrate with mobile functionality, your carrier’s normal messaging; data, and other rates and fees will still apply.
17. International Users Consent to Cross-border Transfers of Personal Data
For those TaxDome Users located outside the United States, you acknowledge and expressly consent to TaxDome’s use of your Personal Data and further acknowledge that TaxDome’s Processing of Personal Data is required to perform the Services or use the Platform. Further, at times Personal Data will be accessible by individuals who are located worldwide including in countries that the European Commission or other geopolitical authorities have not determined to provide the same level of data protection as in your country, province, territory, or geopolitical region and that such information may be accessed by the courts, law enforcement and national security authorities of such jurisdictions. By providing us with your Personal Data, you are consenting to our use of it in accordance with these Terms, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.
18. No Rights Granted; Non-assignability
These Terms do not constitute a grant or an intention or commitment to grant any right, title, or interest in the Service or TaxDome’s trade secrets to you. You may not sell or transfer any portion of the Service to any third party. You shall not identify the Service as coming from any source other than TaxDome. These Terms are exclusive and personal to you. You shall not assign or otherwise transfer any rights or obligations under these Terms.
19. Miscellaneous Provisions
Choice of Law. Regardless of the place of execution, delivery, performance or any other aspect of these Terms, these Terms and all of the rights of the parties under these Terms shall be governed by, construed under, and enforced in accordance with the procedural and substantive law of the State of New York, United States of America, to the exclusion of any conflicts or choice of law rule or principle that might otherwise refer construction or interpretation of these Terms to the substantive law of another jurisdiction.
Jurisdiction. You consent to personal jurisdiction in any of the state courts sitting in New York, New York, United States of America, and agree that any suit arising under these Terms shall exclusively be commenced and maintained in such courts.
General Indemnity. You agree to indemnify and hold TaxDome and its respective officers, directors, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses, and damages (actual, special, and consequential) of every kind and nature, known and unknown, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of any third party.
Attorney Fees and Expenses. In a dispute arising out of or related to these Terms, TaxDome shall have the right to collect reasonable attorney fees and costs and necessary expenditures from you.
Severability. If a court finds any provision of these Terms invalid or unenforceable, the remainder of these Terms shall be interpreted so as to best affect the intent of the parties.
Effect of Waiver. The failure to exercise any right provided in these Terms shall not be a waiver of prior or subsequent rights.
20. Suggestions and Feedback
TaxDome welcomes feedback or inquiries about the Service. If you elect to provide any feedback or comments of any nature to TaxDome, all feedback and comments shall be the sole and exclusive property of TaxDome, and TaxDome shall have the right to use such feedback in any manner and for any purpose in its exclusive discretion without remuneration, compensation, or attribution to you. TaxDome is under no obligation, however, to use such feedback.
21. Paid Subscriptions
Cancellation. You may cancel your TaxDome Subscription at any time. This help article describes how to cancel your TaxDome subscription.
Payments for TaxDome subscriptions and team member licenses are not refundable.
The service is provided ’as is’. You have the chance to review the product and its features during the free trial. Your purchase of the subscription indicates that you have familiarized yourself with the product and find it suitable for your needs. If you have an issue with your account or think there’s been an error in billing, please contact us for more help. For more information, please review our Refund Policy.
Your Paid Subscription will remain in effect until it’s canceled or terminated under these Terms. If you don’t pay for your Paid Subscription on time, we reserve the right to suspend your TaxDome service.
Price Changes. We may change the fees in effect on renewal of your subscription, to reflect factors such as changes to our product offerings, changes to our business, or changes in economic conditions. We’ll give you no less than 14 days’ advance notice of these changes via a message to the email address associated with your account and you’ll have the opportunity to cancel your subscription before the new fee comes into effect.
22. Legal Notice
TaxDome may modify these Terms or any additional terms, and such modification shall be effective and binding on you upon notice by TaxDome via email to the email account provided by you upon registration for the Service. If you do not agree to any modification of these Terms, you should discontinue your use of the Service.
Communications made through the TaxDome’s website or any email or contact links provided thereon shall in no way be deemed to constitute legal notice to TaxDome or any of its officers, employees, agents, or representatives, such as where notice to TaxDome is required by contract, or any federal, state, or local laws, rules, or regulations.
You may provide notice to TaxDome at dpo@taxdome.com
23. Eligibility
In order to use the Service, you must: (i) be at least eighteen (18) years old and able to enter into contracts; (ii) complete the account registration process; (iii) agree to these Terms and the Agreement; (iv) provide true, complete, and up-to-date contact and billing information; (v) not be based in Cuba, Iran, North Korea, Syria, or any other territory that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a «terrorist-supporting» country; and (vi) not be listed on any U.S. government list of prohibited or restricted persons. By using the Service, you represent and warrant that you meet all the requirements listed above, and that you won’t use the Service in a way that violates any laws or regulations. Note that by representing and warranting, you are making a legally enforceable promise. TaxDome may refuse service, close accounts of any Customer, and change eligibility requirements at any time.
24. Compliance With Laws
You represent and warrant that your use of the Service will comply with all applicable laws and regulations, including all Data Protection Laws. You are responsible for determining whether the Service is suitable for you to use in light of your obligations under any laws and regulations, including HIPAA, GLBA, Data Protection Laws, United States export control laws and regulations, and economic sanctions laws and regulations, or other applicable laws. TaxDome is not liable if your use of the Service violates any laws or regulations to which you are subject. You may not use the Service for any unlawful or discriminatory activities, including acts prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, Children’s Online Privacy Protection Act, or any other applicable laws. You represent and warrant that you have obtained valid consent or other valid legal bases for all data, including Personal Data, you upload to, store, or Process with the Service.
You further agree, represent, and warrant to TaxDome that: (i) you will obtain and maintain all necessary permissions and valid consents or other valid legal bases required to lawfully transfer data to TaxDome and to enable such data to be lawfully collected, Processed, and shared by TaxDome for the purposes of providing the Service or as otherwise directed by you; and (ii) to the extent TaxDome processes your data or information protected by Data Protection Laws as a Data Processor on your behalf, you and TaxDome shall be subject to and comply with the TaxDome Data Processing Amendment, which is incorporated into and forms an integral part of these Terms and the Agreement. TaxDome’s DPA sets out your and TaxDome’s respective obligations with respect to data protection and security when Processing your data on your behalf in connection with the Services. You agree to indemnify and hold us harmless from any losses, including all legal fees and expenses that result from your breach of this Section.
25. Early Access Program Terms
1. Eligibility and Participation
Only invited firms are allowed to participate in the Early Access Program («Program») and are required to be in good standing (e.g., up to date billing). Enrollment is on a firmwide basis and not available to individual users. By enrolling in this program, your entire firm agrees to participate.
Enrollment is conducted through completing an assigned form and further approval by TaxDome («us,» “«TaxDome» or «we»).
The TaxDome Terms of Service, in addition to these terms, apply to your use of the Early Access Program (including the Privacy Policy). That means that both agreements govern the Early Access Program.
In the event that you are no longer a customer of TaxDome, your participation in the Early Access Program and your use of all of its Services will be terminated.
2. Early Access Program Services
The Early Access Program is a rollout of new features designed specifically for early adopters who want to help ensure that the final release is most beneficial to the wider TaxDome community. Early Access Program firms will receive new features before they are rolled out to all firms.
By agreeing to and complying with these Terms, we grant you non-exclusive, revocable, non-transferable, limited access to the Early Access Program Services
We reserve the right, at any time and without notice, to remove or permanently or temporarily suspend access to Program Services based on the TaxDome Product Team’s ability to revise, modify or refine the functionality in early access at any time.
3. The Early Access Program Services are As Is
By accepting these Terms or using the Early Access Program Services, you understand and acknowledge that the Services are made available on an «As Is» or «As Available» basis. The Services may contain bugs, errors, and other problems. YOU ASSUME ALL RISKS AND ALL COSTS ASSOCIATED WITH YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY INTERNET ACCESS FEES, BACK-UP EXPENSES, COSTS INCURRED FOR THE USE OF YOUR DEVICE AND PERIPHERALS, AND ANY DAMAGE TO ANY EQUIPMENT, SOFTWARE, INFORMATION OR DATA. Should you encounter issues with updates, you are required to fill out a bug report.
4. Feedback
The Early Access Services are made available to you for the purposes of evaluation and feedback without any compensation or reimbursement of any kind from TaxDome. You acknowledge the importance of communication between you and TaxDome during your use of the Services and agree to receive related correspondence and updates from us. In the event you request to opt out from such communications, your participation in the Program will be terminated, and your use of the applicable Services will likewise be discontinued.
As part of using the Services, you will be asked to provide feedback regarding your use of the Services. You acknowledge that TaxDome owns any feedback provided, and you hereby grant to us, if for any reason it is further needed, a perpetual, non-revocable, royalty-free worldwide license to use and/or incorporate such feedback into any of our products or services at any time at our sole discretion. If we choose to publish such feedback, we will either do so in a way that does not identify you or seek your consent in the event we do wish to identify you.
We may also monitor how you use the Services and use that information to improve the Services.
5. Intellectual Property
You agree that we own all legal rights, title and interest in and to the Early Access Program and the Early Access Program Services, including all intellectual property rights, and except for the license provided herein, no other rights or permissions to any of the TaxDome Services is granted.
Nothing herein gives you a right to use any of our trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. Except to the extent permitted by law, you may not modify, distribute, prepare derivative works of, reverse engineer, reverse assemble, disassemble, decompile or otherwise attempt to decipher any code in connection with the Early Access Program Services and/or any other aspect of TaxDome technology, except as permitted by us.
6. Term and Terminations
These terms will remain in effect for as long as you use the Early Access Program Services. Either party may terminate these Terms before the end of your participation in the applicable Early Access Program for any reason or no reason upon written notice to TaxDome. Upon termination, you will cease using the Early Access Program Services.
These Terms will automatically terminate upon any breach by you of any of your obligations hereunder including breach of confidentiality obligations. Your breach of any of your obligations under the Agreement may result in your immediate termination from use of other Services, or participation in any other Early Access Programs.
7. Modification and Termination
We reserve the right to modify or terminate the Early Access Program or the Services, or your use of the Services, to limit or deny access to the Services and/or participation in the Early Access Program, at any time, at our sole discretion, for any reason, with or without notice and without liability to you. You may discontinue your use of the Early Access Program Services and/or your participation in the Program at any time.
8. Disclaimer of Warranties
We disclaim all warranties regarding the Early Access Program and Early Access Program Services. You acknowledge that using the Early Program Services is at your own risk.
9. Indemnification
You agree to hold harmless and indemnify TaxDome, our officers and employees from and against any third-party claim arising from or in any way related to (i) your breach of the Terms, (ii) your use of the Early Access Program Services and/or your participation in the Early Access Program, or (iii) your violation of applicable laws, rules or regulations in connection with the Services.
10. Confidentiality
You acknowledge and agree that: (i) the Early Access Program and the Services constitute Confidential Information as defined in the Terms of Service; (ii) you acknowledge that the successful market launch of the commercial versions of the Early Access Program Services requires you to keep all TaxDome data and information discussed and/or made available through or contained in the Early Access Program, including, without limitation, the Services, strictly confidential; (iii) the premature release of any of the Confidential Information would damage TaxDome’s competitive and intellectual property interests; and (iv) and information about the Services shall not be shared with anyone other than other authorized users of the Services, which may include users of your TaxDome Account.
11. General
Changes to Terms. We reserve the right to make changes to these Terms from time to time and may or may not notify you in such an event. You understand and agree that if you use the Early Access Program Services after the date on which the Terms have changed, we will treat your use as acceptance of the updated Terms.
Compliance with Laws. Both parties agree to comply with all applicable local, state, national and foreign laws, rules, and regulations, including, but not limited to, all applicable import and export laws and regulations governing use, transmission and/or communication of content, in connection with their performance, participation, access and/or use of the Services and Early Access Program.
Last updated July 5, 2024
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